Frequently Asked Questions
Find answers to common questions
How do John Elliott garments fit?
Our garments typically feature a slim, modern silhouette. We recommend checking the specific size guide on each product page for precise measurements.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed immediately. We are unable to guarantee cancellations or modifications, but please contact support as soon as possible.
Do you restock sold-out items?
We frequently restock core essentials. For seasonal runway pieces, once they are sold out, they are typically not replenished.
Where are your products manufactured?
We source custom-knit fabrics from Japan and produce the majority of our collection in Los Angeles, California.
How should I care for my denim?
To preserve the wash and fit, we recommend washing sparingly in cold water and hanging to dry.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide using DHL Express for reliable, tracked delivery.